Privacy Policy
I. Introduction
DXOPHIEX Shop takes the privacy of our customers very seriously. We have established this privacy policy to explain how we collect, use, and protect your personal information. Please read this privacy policy carefully before using our services to ensure that you understand and agree with how we handle your personal information.
II. Personal Information Collected
During your use of DXOPHIEX Shop, we may collect the following personal information:
Your name, contact details, and address;
Your shopping history, browsing records, search history, and other shopping behavior information;
Your payment information, including credit card or third-party payment platform account details (please note that we do not store your credit card details);
Other information you provide during registration or use, such as interests and preferences.
III. Use of Personal Information
The personal information we collect is primarily used for the following purposes:
Completing your orders and providing shopping services;
Providing customer service, handling returns and exchanges;
Sending order status notifications, promotional information, and other updates;
Analyzing your shopping behavior to provide a better shopping experience and personalized recommendations;
Improving our products and services to enhance customer satisfaction.
IV. Sharing and Disclosure of Personal Information
We do not share or disclose your personal information without authorization. However, we may share your personal information with third parties in the following circumstances:
Third-party partners assisting us with order fulfillment, payment processing, and other necessary tasks;
Within the limits allowed by law, to comply with legal regulations, respond to legal procedures, or government requests;
Sharing your personal information with other partners, with your explicit consent, to provide you with better services.
V. Storage and Protection of Personal Information
We will take reasonable technical and administrative measures to ensure the secure storage and protection of your personal information. These measures include:
Encrypting your personal information to prevent data breaches;
Restricting access to personal information to ensure that only authorized personnel can access and process your personal information;
Regularly backing up personal information to prevent data loss;
Training employees on privacy protection to enhance their awareness of the importance of protecting personal information.
VI. Your Rights
You have the right to request us to:
Access, correct, or delete your personal information;
Stop collecting, using, or sharing your personal information;
Provide a copy of your personal information.
Please note that we may need to verify your identity when you make such requests to ensure the security of your information.
VII. Updates and Revisions to the Privacy Policy
We may update and revise this privacy policy based on changes in laws and regulations or the needs of business development. Please regularly review this privacy policy to stay up-to-date with our latest privacy protection measures. In the event of significant changes to the privacy policy, we will notify you through appropriate means.
VIII. Contact Information
If you have any questions or suggestions regarding this privacy policy, please feel free to contact us at:
Email: [mailto:dxophiex@gmail.com]
DXOPHIEX Shop is committed to providing you with a safe and reliable shopping environment. We sincerely appreciate your trust and support and will continue to strive to bring you a better shopping experience.